Support Policy Page

Support Policy

1. Scope of Support
Core Bytes Uganda offers technical and customer support for products purchased through our store. Support is available for:

• Product setup and installation

• Troubleshooting hardware/software issues

• Warranty inquiries

2. Support Channels
Customers can reach us through:

• Email: [email protected]

• Phone: +256778063661

• Operating Hours: Monday to Friday, 9:00 AM – 5:00 PM EAT

3. Support Limitations

• We do not offer support for products not purchased from Core Bytes Uganda.

• Support does not include training, on-site services, or third-party product compatibility issues.